Privacy Policy

Effective Date: 2024-09-14

Welcome to Kanom ("we," "us," or "our"). We are committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services through our website www.kanom.app and the Kanom Discord bot (collectively, the "Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. Who We Are

Legal Name: Ray Harris (Sole Proprietorship)

Address: [Address Not Shared Publicly]

Email: privacy@kanom.app

Location: United States, California

2. Information We Collect

2.1 Personal Information

We collect the following personal information necessary to provide our Service:

  • Discord Usernames: To identify and interact with users of the Kanom Discord bot.
  • Discord Guild Information: To facilitate the addition of the bot to Discord servers and manage server-specific settings.
  • Email Addresses: Collected from users who make purchases to process payments and send transactional communications.

2.2 Payment Information

We use Stripe as our third-party payment processor. All payment transactions are handled securely by Stripe, and we do not store your payment card details on our servers.

2.3 Automatically Collected Information

We do not use cookies, web beacons, or other tracking technologies on our website or through our Discord bot.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To operate and maintain our Service, including the management of game servers and user accounts.
  • Payment Processing: To process payments for services rendered.
  • Customer Support: To respond to your inquiries, requests, or feedback.

We do not use your personal information for marketing or promotional purposes.

4. Disclosure of Your Information

4.1 Third-Party Service Providers

Stripe: We share necessary payment information with Stripe solely for the purpose of payment processing. Stripe's use of your personal information is governed by their own privacy policy.

4.2 Legal Obligations

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Secure Servers: Data is stored on secure servers hosted by Google Cloud Platform.
  • Access Controls: Access to data is protected by secure accounts requiring two-factor authentication (2FA).
  • Payment Security: Sensitive payment information is handled securely by Stripe and is not stored on our servers.

Please note that while we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Data Retention

  • We retain your personal information indefinitely unless you request its deletion.
  • Deletion Requests: You may request the deletion of your personal information by contacting us at privacy@kanom.app.

7. Your Rights

7.1 Access and Correction

You have the right to access and correct your personal information. Please contact us at privacy@kanom.app to make such requests.

7.2 Opt-Out Options

Data Collection: The collection of certain personal information is necessary to provide our Service. If you do not wish to provide this information, you may choose not to use our Service.

Marketing Communications: We currently do not send any marketing communications. Should this change, you will be provided with options to opt out.

8. International Data Transfers

We do not transfer your personal information internationally. All data is processed and stored within the United States.

9. Children's Privacy

Our Service is intended for users who are at least 13 years old.

We do not knowingly collect personal information from children under this age. If you become aware that a child has provided us with personal information, please contact us at privacy@kanom.app, and we will take steps to delete such information.

10. Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies on our website or through our Discord bot.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Notification of Changes: Significant changes will be announced in the official Kanom Discord server.

12. Compliance with Laws

We comply with the following data protection regulations:

12.1 General Data Protection Regulation (GDPR)

Legal Basis for Processing: Our legal basis for collecting and using personal information depends on the context in which we collect it. Generally, we process your data to perform a contract (provide the Service) or with your consent.

Your GDPR Rights: If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including the right to access, correct, or delete your personal information.

12.2 California Consumer Privacy Act (CCPA)

Your CCPA Rights: If you are a California resident, you have the right to request information about the collection and use of your personal information over the past 12 months.

Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@kanom.app